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General WordPress

Where is my License Key? Some of our themes require a License Key to make updates on one click right on your Admin Panel.You can find your theme’s license key by signing in to your Quema Labs account and visiting the My Purchases page:Click on View ...

Image Sizing What are the best dimension for the background fullscreen images?.There is no default or ideal size for images as fullscreen background, It all depends on what you want.If you want better quality you have to use bigger images ...

Stylesheets missing error message being displayed when trying to upload or activate the theme.A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” errorThis error message ...

Error with Envato Purchase Code Lately there is a problem with the API of Envato on verify the Purchase Code.  So if you have a valid purchase code but you still getting an error. Please create your ticket on the General WordPress category, ...

How to make a private reply Here in the support site you can create public and private tickets.It is always recommend that you create a public ticket because your questions or issues can help other in the future.If you have to post sensitive data, like ...

How to update your theme to the latest version It’s very simple to update your theme to the latest version! Please be sure to read through this entire FAQ article before updating your theme. There are important notes at the bottom!DOWNLOADING THE NEW THEME VERSION:Simpl ...

How to ask for support Each time you open a ticket to ask for support remember to always include the URL of where you installed the Theme. (Example: http://www.mysite.com/)This makes it easier for me to check if there is a Javascript error or somet ...

How to remove the Footer Maybe you want to remove the footer from your site.For example, the footer in Black Label will be this one:So to remove that, go to your theme’s admin panel: Admin Panel>>Black Label>>Style OptionsAnd then add t ...